Terms & Conditions
These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“you” or “User”) and PandaMoney (getpanda.money) (“company,” “we,” “us,” or “our”) governing your access to and use of the company’s proprietary website, mobile application, and associated software Platform (collectively, the “Platform”).
By accessing, browsing, registering with, or otherwise using the Platform in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms in full, you must not access or use the Platform.
1. Definitions
For purposes of these Terms, the following capitalized terms shall have the meanings set forth below. Defined terms used in the singular include the plural and vice versa, as the context may require.
- 1.1 “Applicable Law” means all statutes, regulations, rules, orders, directives, and decisions issued by any governmental authority having jurisdiction over the subject matter, including but not limited to the laws of the Republic of India, the United States of America, and any other relevant jurisdiction in which the Platform or its partners operate.
- 1.2 "Stables Technologies FZ-LLC", a technology company duly organized and existing under the laws of the United Arab Emirates, with its principal place of business in Ras Al Khaimah, UAE; and GetPandaMoney Inc., a technology company duly organized and existing under the laws of the United States of America, with its principal place of business at 131 Continental Dr, Suite 305, Newark, Delaware 19713, USA.
- 1.3 “Platform” means the company’s proprietary website, mobile application, software, and related technology infrastructure through which Users may access services offered by regulated third-party Virtual Asset Service Providers.
- 1.4 “Services” means the limited technology and user interface services provided by the company through the Platform, including but not limited to access facilitation, API integrations, transaction initiation tools, and user support — excluding any custodial, transmission, conversion, exchange, or financial services, which are offered solely by third-party VASPs.
- 1.5 “User” or “You” means any individual or legal entity that accesses, registers with, or uses the Platform, whether directly or on behalf of another person or organization.
- 1.6 “Virtual Asset Service Provider” or “VASP” means any third-party service provider that is duly licensed, registered, or otherwise permitted under Applicable Law to engage in activities involving virtual assets, including but not limited to cryptocurrency exchanges, on-ramp/off-ramp providers, wallet services, and custodians.
- 1.7 “KYC” or “Know Your Customer” refers to the identity verification process implemented by third-party VASPs to comply with their anti-money laundering (AML) and countering the financing of terrorism (CFT) obligations under Applicable Law.
- 1.8 “Crypto Assets” or “Virtual Assets” means digital representations of value that rely on cryptographic techniques and distributed ledger technologies, including cryptocurrencies, stablecoins, and tokens, that are accepted as a medium of exchange, store of value, or investment asset.
- 1.9 “Third-Party Services” refers to any product, service, Platform, or feature that is not owned or operated by the company but is accessible through or integrated with the Platform.
2. Nature of the Platform
- 2.1 Technology-Only Intermediary: The Platform is a neutral technology interface that enables Users to access and interact with services provided by third-party Virtual Asset Service Providers (“VASPs”) for the purpose of facilitating cross-border value transfer using virtual assets. The company itself is not a financial institution, money transmitter, banking entity, or licensed VASP, and does not engage in the custody, control, transmission, exchange, or settlement of any fiat currency or crypto assets on behalf of Users.
- 2.2 No Custody or Financial Services: The company does not at any time hold, store, receive, manage, transmit, or otherwise touch fiat currency or virtual assets on behalf of any User. All financial services—including KYC onboarding, crypto-fiat conversion, wallet operations, and funds movement—are conducted exclusively by independent third-party VASPs who are solely responsible for compliance with all Applicable Laws and regulatory requirements.
- 2.3 User-VASP Relationship: By using the Platform, you acknowledge that any transaction involving crypto assets or fiat currency is solely between you and the respective third-party VASP. The company is not a party to, and disclaims all liability arising from, any agreement, transaction, dispute, or obligation between you and any VASP.
- 2.4 No Legal, Financial, or Tax Advice: The Information and functionality available on the Platform are provided for general informational and technical purposes only. The company does not provide, and nothing on the Platform shall be construed as, legal, financial, tax, or investment advice. Users are solely responsible for determining the suitability and legality of any transaction under Applicable Law and should consult with appropriate licensed professionals as needed.
- 2.5 Geographic Limitations: The availability of the Platform may be restricted in certain jurisdictions. Users are solely responsible for ensuring that their use of the Platform and any related Services is lawful and compliant with all laws, rules, and regulations applicable to them in their country of residence or nationality.
3. Regulatory Disclosures
3.1 U.S. Jurisdiction – FinCEN Compliance
- 3.1.1 Certain third-party Virtual Asset Service Providers (“VASPs”) accessible through the Platform are domiciled in and operate under the jurisdiction of the United States of America. These entities are duly registered as Money Services Businesses (“MSBs”) with the Financial Crimes Enforcement Network (“FinCEN”), a bureau of the U.S. Department of the Treasury.
- 3.1.2 In accordance with the U.S. Bank Secrecy Act and its implementing regulations, such U.S.-based VASPs maintain and enforce anti-money laundering (“AML”), know-your-customer (“KYC”), and Sanctions compliance programs. These include, without limitation, customer identity verification, ongoing monitoring, and transaction reporting obligations.
- 3.1.3 Users who utilise the services of U.S.-based VASPs through the Platform expressly agree to be bound by the compliance requirements, onboarding procedures, and terms of service of such entities, including but not limited to Office of Foreign Assets Control (“OFAC”) Sanctions screening and disclosure of required personal and transactional information.
3.2 Indian Jurisdiction – FIU-IND Compliance
- 3.2.1 The Platform integrates with Indian-based VASPs who are registered as Reporting Entities with the Financial Intelligence Unit - India (“FIU-IND”) pursuant to the Prevention of Money Laundering Act, 2002 (“PMLA”) and associated rules.
- 3.2.2 Users who are residents of India or who direct remittances to beneficiaries located in India acknowledge and agree that their access to virtual asset on-ramp or off-ramp services through such VASPs is subject to the AML and Countering the Financing of Terrorism (“CFT”) compliance frameworks applicable under Indian law.
- 3.2.3 Such frameworks may include, inter alia, Permanent Account Number (“PAN”) verification, source of funds disclosures, enhanced due diligence procedures, and the filing of Suspicious Transaction Reports (STRs), as may be legally required by the VASP in the course of onboarding or transaction processing.
- 3.2.4 For the avoidance of doubt, the company is not registered nor is required to be registered with FIU-IND and does not act as a Reporting Entity under the PMLA, as it neither receives, transmits, nor holds virtual assets or fiat currency on behalf of Users.
- 3.2.5 Additional FIU-IND guidance, reporting, or recordkeeping obligations may apply as required by law.
4. No Financial Services or Money Transmission
- 4.1 Non-Financial Nature of Services: The Company is a technology service provider and does not operate, nor purport to operate, as a money transmitter, payment processor, financial institution, bank, broker-dealer, crypto exchange, or any other entity engaged in regulated financial services under the laws of any applicable jurisdiction.
- 4.2 No Custody or Control of Funds: At no point does the company receive, hold, manage, or transmit fiat currency or virtual assets on behalf of Users. The company does not establish or control user wallets, bank accounts, or crypto asset custody arrangements. All such activities are conducted independently by licensed third-party Virtual Asset Service Providers (“VASPs”) with whom Users may engage directly through the Platform.
- 4.3 Transactional Activity Solely Handled by VASPs: All aspects of transaction execution including the initiation, conversion, settlement, and final delivery of funds are exclusively performed by regulated VASPs. Users acknowledge that the company does not at any time act as a principal, agent, custodian, intermediary, or counterparty to any such transaction.
- 4.4 No Regulatory Licenses Held: The company does not hold, and has not applied for, any money transmission, exchange, or similar financial services license in any jurisdiction. Users are solely responsible for evaluating the legal, regulatory, and tax implications of their use of third-party VASP services accessible via the Platform.
- 4.5 The company does not provide investment, legal, or tax advice and does not recommend any VASP or transaction.
- 4.6 Users must review each VASP's terms, policies, and compliance requirements before transacting.
5. User Accounts and Identity Verification
- 5.1 Platform Registration and VASP Onboarding: To access services facilitated via the Platform, Users must first register an account with the company and subsequently establish one or more independent user accounts with third-party Virtual Asset Service Providers (“VASPs”). Registration on the Platform does not, in itself, grant access to any financial, custodial, or transactional services.
- 5.2 Identity Verification by Third Parties: All identity verification procedures including Know Your Customer (“KYC”) checks, Sanctions screening, and anti-money laundering (“AML”) diligence are performed solely by the VASPs in accordance with their internal compliance programs and applicable laws. Users agree to provide accurate, complete, and current information directly to such VASPs and to comply with any requests for additional documentation or verification.
- 5.3 No KYC Processing by the Company: The company does not collect, process, or verify identity documents or personally identifiable information (“PII”) for regulatory compliance purposes. Any KYC-related documentation submitted via the Platform interface is securely redirected to the relevant VASP without company access, unless (a) the User provides explicit, revocable authorization for limited use, or (b) such access is required pursuant to a binding legal obligation under applicable law.
- 5.4 User Responsibility: Users are solely responsible for ensuring that all information provided to VASPs is accurate and up-to-date, and for monitoring the status of their verification. The company shall not be liable for any delay, denial, or restriction of services arising from a User’s failure to satisfy the identity verification standards imposed by third-party VASPs.
- 5.5 The company may suspend access where verification is incomplete or information is found to be inaccurate.
6. Prohibited Use and Sanctions Compliance
- 6.1 Sanctions and Export Controls: You agree not to access or use the Platform, directly or indirectly, in a manner that violates any applicable Sanctions laws, export control regulations, capital control regulations or trade embargoes, including but not limited to those administered by: the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), the United Nations Security Council (“UNSC”), the European Union and its Member States, or Indian authorities under the Foreign Exchange Management Act, 1999 and allied regulations.
- 6.2 Restricted Jurisdictions and Designated Persons: The Platform may not be used by any individual or entity that is located, organized, or ordinarily resident in a country or territory subject to comprehensive U.S. Sanctions, identified on the OFAC SDN List, the UNSC Consolidated Sanctions List, or otherwise subject to trade, financial, or export restrictions under applicable law.
- 6.3 Prohibited Conduct: You may not use the Platform to engage in, support, or facilitate any unlawful or prohibited activity, including money laundering, terrorist financing, fraud, illegal gambling operations, or transactions involving virtual assets designed to obfuscate source of funds.
- 6.4 Affirmative Representations: By using the Platform, you represent and warrant that you are not located in a sanctions jurisdiction and are not listed on any government sanctions list referenced above. You further agree to immediately cease all use of the Platform if you become subject to such restrictions.
7. No Guarantee or Responsibility for Third-Party Services
The Platform functions solely as a technological interface that connects Users with independent, third-party Virtual Asset Service Providers (“VASPs”). The company neither provides nor controls the financial, custodial, or exchange services offered by such VASPs, and makes no representation or warranty regarding their legal status, licensing, service quality, or regulatory compliance.
8. Fees and Pricing
The company may charge a technology facilitation or access fee for the use of its Platform, which enables Users to interface with one or more VASPs. Any such fees shall be disclosed to you in advance and will be clearly presented prior to the initiation of any transaction or service request. All fees related to conversions, remittances, compliance checks, or other transactional services are governed by the applicable VASP fee schedules.
9. Data and Privacy
The company is committed to safeguarding your privacy and handling your personal data in accordance with applicable data protection laws. The Platform collects only the personal data reasonably necessary for account creation, device authentication, and usage analytics. KYC and related data processing are conducted solely by third-party VASPs, and any cross-border transfers are handled with appropriate safeguards.
10. Limitation of Liability
To the fullest extent permitted under applicable law, the company and its affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your access to or use of the Platform. Liability, if any, is capped as described in the full terms and applies equally to third-party services accessed through the Platform.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Disputes are subject to binding arbitration in English in Bengaluru or at DIAC at the company’s discretion, and you waive any foreign jurisdiction claims as permitted by law.
12. User Representations and Warranties
By accessing or using the Platform, you represent that you have legal capacity, will comply with all applicable laws, are not subject to sanctions restrictions, and will use the Platform only for lawful purposes.
13. Intellectual Property Rights
The Platform and all content are the exclusive property of the company or its licensors. You receive a limited, revocable, non-exclusive license to use the Platform for personal, non-commercial use, subject to these Terms.
14. Indemnification
You agree to indemnify and hold the company harmless from claims, damages, losses, costs, and expenses arising from your breach of these Terms, your violation of applicable laws or rights, your use of the Platform, your User Content, or any negligent or wrongful act or omission by you.
This Addendum applies to users located in, or using the Platform from, the United States of America. It supplements the general Terms and reflects certain U.S.-specific privacy, data handling, and dispute resolution requirements.
By using the Platform from the United States, you agree to the terms of this Addendum in addition to the general Terms.
1. U.S. Privacy and Data Handling
GetPandaMoney Inc. complies with applicable U.S. privacy laws and maintains lawful business records as required under U.S. law. All personal information is handled with strict adherence to applicable privacy and financial-data regulations, and is shared only with trusted third-party service providers or licensed VASPs for the limited purpose of fulfilling or processing user-initiated transactions.
2. Data Use and Retention
We use data only for account operation, security, fraud prevention, compliance, and service delivery. Data is retained only as long as necessary to satisfy legal and operational requirements.
3. Third-Party Providers
Any service delivered through a third-party VASP is governed by that provider’s own terms and privacy policy. We are not responsible for their independent actions, omissions, or compliance programs.
4. No Banking Services
GetPandaMoney Inc. is not a bank and does not itself provide money transmission or custodial financial services.
5. User Responsibilities
You are responsible for providing accurate information, maintaining the security of your account credentials, and ensuring your use of the Platform complies with all applicable laws.
6. Data Transfers and Cross-Border Processing
Personal data collected by GetPandaMoney may be stored or processed in the United States, the European Union, the United Arab Emirates, India or other jurisdictions where our service providers operate. We ensure all transfers comply with standard contractual clauses and equivalent safeguards for cross-border data protection.
7. Retention and Deletion
Data is retained only for as long as necessary to fulfil contractual or legal obligations, including AML/KYC requirements, or as mandated under U.S. recordkeeping laws. Users may request deletion of non-regulated data by emailing compliance@getpanda.money.
8. Mandatory Arbitration Clause:
Any dispute that cannot be resolved informally will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in English in Delaware before a single arbitrator appointed under AAA rules.
9. Contact for U.S. Privacy Matters
If you have questions, requests, or complaints related to privacy, please contact our Data Protection Officer (DPO): Mr. Ranit Saha, Email: compliance@getpanda.money. You may also contact the California Privacy Protection Agency (CPPA) or your state’s Attorney General for further guidance regarding your privacy rights.
10. Updates to this Addendum
This Addendum may be updated periodically to reflect changes in applicable laws or operational practices. The “Effective Date” will indicate the date of the latest revision. Continued use of the Platform after updates constitutes acceptance of the revised Addendum.
11. Platform Access and Eligibility
Access to the Platform from the United States is subject to compliance with all applicable U.S. laws and platform eligibility rules.
12. Sanctions and Compliance
You must not use the Platform in violation of U.S. sanctions or other applicable legal restrictions.
13. Limitation of Liability
To the extent permitted by law, liability for U.S. users is limited as described in the general Terms and this Addendum.
14. Arbitration Venue
The arbitration venue and enforcement provisions described above apply to users located in the United States.
15. Entire Agreement
This Addendum and the general Terms together constitute the entire agreement between you and the company regarding U.S. use of the Platform.